[Privacy Policy]
The Smart City Tour Service (hereinafter referred to as "the Service") highly values the protection of users' personal information and complies with the Personal Information Protection Act. Through this privacy policy, we inform you of how the personal information you provide is used and what measures are being taken to protect it.
The Service will notify any amendments to this privacy policy through the website's notice board.
1. Personal Information Items Collected
The Service collects only the minimum personal information necessary for tour applications, consultations, and service applications.
[Information Collected When Applying for a Tour]
- Collected items: Name, Email, Login Password, Affiliation, Affiliation Type, Phone Number, Nationality
- Required items: Name, Email, Login Password, Affiliation, Phone Number, Nationality
- Optional items: Affiliation Type
[Collection Method]
- Tour applications submitted via the Smart City Tour website.
2. Purpose of Collecting Personal Information
The Service uses the collected personal information for the following purposes. All information provided by users is used only for the purpose of tour application and management, and any change in usage purpose will be subject to prior consent.
3. Retention and Use Period of Personal Information
Personal information will be destroyed once the purpose of collection or provision has been achieved.
- In the event of member withdrawal or request for deletion, the data will be irreversibly destroyed immediately.
4. Personal Information Destruction Policy
The Service destroys personal information after the processing purpose has been achieved. The procedure and method of destruction are as follows:
[Destruction Procedure]
- Information entered for purposes such as membership registration is transferred to a separate database once the purpose has been fulfilled and is stored for a certain period according to internal policies and related laws, after which it is destroyed. The information in this separate database is not used for any other purpose unless required by law.
[Destruction Method]
- Personal information stored in electronic file format is deleted using technical methods that prevent recovery.
- Printed documents containing personal information are shredded or incinerated.
5. Provision of Personal Information to Third Parties
The Service does not provide users' personal information to outside parties without consent, unless permitted by law.
6. Outsourcing of Personal Information Processing
To ensure efficient personal information processing, the Service outsources tasks as follows:
- Trustee: CREEK & RIVER Co., Ltd.
- Outsourced task: System development and maintenance
- Duration of outsourcing: Until contract expiration
Any changes to the content of outsourced tasks or trustees will be disclosed promptly through this Privacy Policy.
7. Rights of the Data Subject and How to Exercise Them
Users, as data subjects, may exercise the following rights:
- Request to access personal information
- Request to correct errors
- Request to delete
- Request to suspend processing
8. Department Handling Personal Information Access Requests
1. Users may request access to their personal information under Article 35 of the Personal Information Protection Act. The responsible department and contact person are as follows:
▶ Personal Information Protection Department
- Department: Strategic Planning Office
- Contact Person: Youngsub Shin
- Phone: 02)3667-7114, Email: ysshin@smartcity.or.kr
2. In addition to the above method, users can submit a request through the Personal Information Protection Support Portal of the Ministry of the Interior and Safety (www.privacy.go.kr).
- Ministry of the Interior and Safety → Personal Information Complaints → Request for Access, etc.
9. Personal Information Protection Officer
The Service designates the following department and individual responsible for protecting personal information and handling related complaints:
- Personal Information Protection Officer: Taeyong Kim
- Phone: 02-3667-7114
- Email: tykim@smartcity.or.kr
For reports or consultations on personal information violations, please contact the following institutions:
1. Personal Information Infringement Reporting Center (privacy.kisa.or.kr / 118)
2. ePrivacy Mark Certification Committee (www.eprivacy.or.kr / 02-580-0533~4)
3. Supreme Prosecutors’ Office Cyber Investigation Division (www.spo.go.kr / 1301)
4. National Police Agency Cyber Bureau (cyberbureau.police.go.kr / 182)
10. Measures for Securing the Safety of Personal Information
All personal information is securely managed through security systems such as firewalls. In addition, we do not operate any devices that collect automatically generated personal information (e.g., cookies) when using online services.
